Cancellation Policy

Caj pembatalan ikut berapa hari sebelum tarikh berlepas. Pembatalan mesti dibuat secara bertulis.

  1. FIT Tour Packages (Private Tour)

    • Cancellation of reservation must be made in writing to avoid any misunderstanding.
    • Cancellation date and fees are as below:
    Cancellation Received 45+ days 44-31 days 30-22 days 21-15 days 14-8 days 7-1 days
    Normal SeasonNO CHARGENO CHARGE25%30%50%100%
    Peak SeasonNO CHARGE10%25%30%50%100%

    The respective airline's cancellation policy on special promotional fare shall apply in addition to the cancellation charges. The airline ticket is restricted as subject to the airline's Terms and Conditions. It may be non-changeable, non-refundable, non-transferable and non-reusable.

  2. Group Tour (Join Trip)

    • Cancellation of booking must be made in writing to avoid any misunderstanding.
    • If the company receives notice to cancel 45 days or more before the date of departure, a minimum administrative fee of RM30.00 per person or 2% of the tour fare (whichever is higher) per person will be levied.
    • If notice of the cancellation is received 44 days or less before the date of departure the following charges will apply:
    Cancellation Received 31+ days 30-22 days 21-15 days 14-8 days 7-1 days
    Cancellation FeeNO CHARGE25%35%50%100%

    The respective airline's cancellation policy on special promotional fare shall apply in addition to the cancellation charges.

Ada soalan tentang halaman ini? Emel sales@jomjapan.com